Collections

     Thuriam has vast experience in managing collections ranging from early arrears and prime placements to tertiary placements and purchased debts, for various collection agencies and debt buyers.

We offer end to end services, including:

     Thuriam has collections experience over decades and performed on more than 1 billion delinquent accounts and have collected over $2 billion US Dollars. We offer superior returns on account of our offshore model, capable people, robust processes and cutting edge technology to our clients as a unique feature.

     Thuriam proven track record in the vertical of both commercial and consumer field of account payables & receivables has made us successful. Our collection management services are talked for maximized recoveries, reduced cost of delinquency management, lower roll rates and faster debt processing. Our seamless mainframe connectivity to client data handling a three-fold increase in collection inventory & headcount within a short span of 3 months is excellent.

     Thuriam understands that the collections strategy is crucial to customer retention. The wrong type of collection call will damage than a delinquent account write-off. Our robust and tested framework for workflows and analytics combined with our business process experience to build a personalized customized collections service solution for you. Analytical and statistical modeling tools are utilized with the customer information model, demographic information, credit scores, ageing analysis and transactional behavior patterns exhibited by the defaulter to invent the correct action(s) to be taken for an overdue payment.

     Thuriam has been delivering collections services to the top three Fortune 500 credit card companies in the USA over the past two years in the range of voice and non-voice processes, deep expertise of sales and service business processes, language capabilities (English and Spanish) and experience with large scale ramp-ups.

     For collections, contact Thuriam call-centers@thuriam.com