Telemarketing

     Thuriam provides telemarketing services to some of the best-known companies in the world. We also invest in best-in-class technology for our telemarketing services to support our clients' transactions no matter where they take place, from the telephone to the PC. Currently we are over 25,000 dedicated service professionals in 40 customer contact centers delivering the most cost-effective and reliable telemarketing services designed to meet and exceed our customers' needs.

     Through the victory of our telemarketing services, we have developed long lasting relationships with many of our clients, delivering integrated telemarketing services as an extension to the whole enterprise, and helping companies find better ways on customer acquisition, enhance retention rates, and grow their existing base of customer revenue. Our expertise and industry-leading product offerings in both customer acquisition and customer care include Interactive Voice Response (IVR), Inbound Operator Services, Direct Response Teleservice, Outbound Call Management and Internet Support Services.

     We use the most cost-effective resources to deliver world-class, integrated telemarketing services that improves the relationships between you and your clients. We are recognized CRM and telemarketing services in the world.

Some of the services we offer are:

Inbound Telemarketing

     Convert calls into inbound telemarketing sales with our skilled staff. No matter the response vehicle: catalogs, direct mail, DRTV, emails, faxes, print, radio, text messages, voicemail and websites. Get more results from every inbound call with savvy cross-selling and up-selling telemarketing.

Outbound Telemarketing

     Turn prospects into buyers and leads into sales by having us handle your B2C and B2B outbound telemarketing. We also help ensure compliance with Do Not Call and other legislation.

Business to Business Telemarketing

     Make the business in B2B happen. Trust on us for your inbound telemarketing and outbound telemarketing sales, order taking, lead generation and qualification, appointment settings, conference and seminar registration and follow-up calls.

Business to Consumer Telemarketing

     Many consumers wish to buy through inbound and outbound telemarketing. Our well-trained agents knows when customers are ready to purchase. They reply hidden objections and look for cross-selling and upselling telemarketing opportunities. Also, by adhering to the Do Not Call List, we make sure that those consumers who don't like telemarketing are not bothered with unwanted contacts.

Automated Inbound/Outbound IVR Telemarketing

     Looking to deliver or receive large volumes of telemarketing leads or messages? Need to notify customers quickly and inexpensively, like for new offers? Ask about our inbound telemarketing and outbound IVR telemarketing services. You'll see inbound and outbound telemarketing calls, response rates and revenues grow!

Telemarketing Enhancement Services

     Get the most out of your Inbound and Outbound Telemarketing by utilizing our numerous telemarketing services that include:

     •  List Acquistion and Scrubbing

     •  Online Appointment Scheduling

     •  Live Chat

     •  Order Processing

     •  Fulfillment Services

     •  Help Desk

     •  Telemessaging,

     •  Voicemail

     •  Paging/Dispatch

For more details kindly write to call-centers@thuriam.com