Customer Acquisition

     Thuriam customer acquisition services include campaign management, prospect identification, lead generation and fulfillment. After coordinating with our clients' sales objectives, we implement and deliver marketing campaigns using multi-channel communications in combination of advertising and promotional sales programs.

     By tracking customer value over time against the cost of acquisition, we help our clients enhance the quality and value of new customers while minimizing the total cost of acquisition. Thuriam eCRM solutions capitalize on each customer contact, allowing each customer to analyze its customer database for more sophisticated targeting in future sales campaigns. Various offers and approaches can easily be tested.

     Right from toll-free direct response campaigns and targeted upsell programs to complicated sales pitches, our well-trained and experienced call center agents are highly skilled at converting more prospects into customers.In fact, Thuriam responses more calls generated from direct response television than any other service bureau in the country. While one program may utilize a combination of traditional call center agents and home based agents, other programs may achieve greater results through Thuriam's Interactive Voice Response (IVR) or Advanced Speech Recognition (ASR) applications. Thuriam Direct's patented and proprietary Marketing Solution provides sophisticated real-time, one-to-one marketing and personalization capabilities that enable companies to connect the right offer to the right person at the right time, providing the highest probability for an upsell.

Few of our services include:

For enquiries please write to call-centers@thuriam.com