IVR Programming and Management

     Thuriam offers inbound and outbound call center services that automatically answer phone calls and broadcast phone messages. Our inbound call center processes phone calls utilizing our award winning interactive voice response (IVR) system that answers calls without an operator. Our outbound call center provides voice broadcasting that lets you to automatically transmit recorded voice messages to customers, employees or the general community.

     Non profit organizations and businesses alike can lower costs and enhance service by using our inbound call center phone service and outbound voice messaging center. Thuriam has been rising call center solutions for over decades including our phone answering software - thus we are exclusively placed to manage your call answering campaigns saving your organization both time and money.

     Our inbound call center service center processes phone calls using an interactive voice response (IVR) system that answers toll free number phone calls without an operator. Our outbound phone services include message broadcasting that lets you to send simultaneous messages to clients or prospects without the need for operators. From external database access to web integration including XML messaging, Thuriam can provide very custom call applications.

We provide the following features that are not available with all outsourcing providers:

     •  Your Own Toll Free Number

     •  Optional Professional Voice Prompts

     •  Unlimited Menu Selection By Caller

     •  Simple To Complex Caller Routing

     •  Complex Outside Phone Dialing Rules

     •  1000 Minutes Of Call Time Included

     •  Database Access and Update

     •  Website and Server Data Access

     •  Text To Speech Data Conversion

     •  Call Recording and Messaging Service

     •  Online Reporting with Realtime Update

Contact Thuriam call-centers@thuriam.com for a FREE analysis and quote and to learn more about these call center IVR Programming and Management.